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Q: How will I identify the driver at the airport?
A: The driver will welcome you in the terminal, with a big sign clearly showing your name.
Q: What happens if my arrival time is changed?
A: We follow the airport arrival times, according to your flight number.
Q: What if I don't see the driver at the terminal?
A: Contact our office.
Q: What happens if I am delayed for over 45 minutes upon arrival in Israel?
A: You are requested to inform the office, which will update your driver.
Q: I am planning a trip in Egypt / Jordan, and will only arrive at the Israeli border crossing afterwards. Where can you pick me up from?
A: We can pick you up at any of the border crossings, as you wish.
Q: How can I make an order?
A: You need to contact us through the ordering form, or by telephone/email, and make the order. We will provide you with an order confirmation accordingly.
Q: What are the possible means of payments?
A. You can pay by: 1. cash, 2. credit card.
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FAQ